Privacy Policy

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Effective August 8, 2026
Last updated August 8, 2026

Front Porch Property Solutions LLC (“Front Porch,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when interacting with our websites, hospitality properties, digital guidebooks, guest communications, and related services.

Information We Collect

We may collect information you voluntarily provide to us, including your name, email address, telephone number, reservation information, feedback, inquiries, and other information you choose to share.

We may also receive reservation and guest information through third-party booking, property-management, guest-communication, and digital-guidebook services used to operate our hospitality properties.

How We Use Your Information

We may use your information to:

• Manage and support reservations and guest stays.
• Provide arrival, property, safety, and departure information.
• Respond to questions, requests, or feedback.
• Improve our properties, services, and guest experience.
• Maintain business and operational records.
• When you have chosen to receive such communications, send occasional news, invitations to return, availability information, special offers, or information about other properties and experiences we think may interest you.

Marketing Communications

We use your email address for marketing communications only when you have provided consent.

You may unsubscribe at any time using the unsubscribe option included in the communication or by contacting us.

We do not sell your personal information.

Service Providers

We use third-party service providers to help operate our business, including services related to reservations, property management, digital guidebooks, guest communications, websites, email, analytics, and other operational functions.

These providers may process information on our behalf as necessary to provide their services.

Cookies and Website Technologies

Our website and third-party services may use cookies or similar technologies to support website functionality, understand site usage, and improve our services.

Where required, visitors may be given choices regarding cookies and tracking technologies.

Data Protection

We take reasonable administrative and technical measures to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to information we may need to retain for legitimate business, contractual, or legal purposes.

You may also withdraw consent to receive marketing communications at any time.

Third-Party Services

Our websites, guest communications, or digital guidebooks may contain links to or integrate with third-party services. Their privacy practices are governed by their own privacy policies.

Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page and will include an updated effective or revision date.

Contact Us

Front Porch Property Solutions LLC
guestservices@frontporchllc.com